목 차

제1장 서 론 ·········································3
제1절 연구의 배경 및 목적 ···································3
1. 연구의 배경 ····················································3
2. 연구의 목적 ····················································5
제2절 연구의 범위 및 방법 ···································6
1. 연구 범위 ······················································6
2. 연구방법 ······················································6

제2장 이론적 고찰 ···································11
제1절 도시계획 수립과정과 민주적 갈등관리의 합의과정 분석 ·· 11
1. 도시계획 수립과정 ············································11
2. 민주적 갈등관리의 합의 ·······································12
제2절 숙의적 시민참여 관련 이론고찰 ························15
1. 시민참여계획 ·················································15
2. 숙의민주주의 관련 이론 ·······································18
3절 국내․외 사례분석 ·······································21
1. 국외사례 ·····················································21
2. 국내사례 ·····················································30
제4절 소결 ·················································37

제3장 시민참여 지원시스템 개발 ······················43
제1절 시스템 설계 ··········································43
1. 시스템 구조와 절차 ···········································43
2. 데이터베이스 설계 ············································44
3. 인터페이스 설계 ··············································45
4. 시스템 개발환경 ··············································46

제2절 시민참여 지원시스템 구현 ·····························47
1. 로그인 ·······················································47
2. 토론방 개설 및 참여 ··········································48
3. 토론 진행 ····················································49
4. 의사결정 시스템 구현 ·········································50

제4장 연구결과 ······································53
제1절 시민참여 지원시스템 분석 틀 ··························53
제2절 시민참여 지원시스템 운영 ·····························55
1. 지원시스템 1차 운영 ··········································55
2. 지원시스템 2차 운영 ··········································62
3. 지원시스템 3차 운영 ··········································66
제3절 시민참여 지원시스템 운영 종합 ························72
1. 토론설계 ·····················································72
2. 인력구성 ·····················································73
3. 시스템 구성 ··················································74

제5장 결론 및 정책제언 ······························79
제1절 결론 ·················································79
1. 시민참여 지원시스템 개발 ·····································79
2. 시민참여 지원시스템 운영결과 분석 ····························80
제2절 정책제언 ·············································84
1. 시민참여 지원시스템 전담 기구 마련 및 운영 ···················84
2. 시민참여 지원시스템 개선 ·····································85
참고문헌 ············································87

부록 ················································93
1. 운영자 매뉴얼 ················································95
2. 사용자 매뉴얼 ···············································100